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Glama

answer_ticket

Submit a clean-side answer for a ticket and get gate-checked validation before the response is accepted.

Instructions

Answer a clean-side question; the answer is gate-checked.

Input Schema

NameRequiredDescriptionDefault
answerYes
ticket_idYes

Output Schema

NameRequiredDescriptionDefault

No arguments

Schema Changelog

Changes observed during successful MCP inspections.

  1. First observedv0.1.0

TDQS

C2.4/5.0
Behavior2/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

No annotations exist, so the description carries the full burden. It hints that the answer is 'gate-checked', which is genuinely behavioral context, but does not say whether a failed gate rejects the answer, raises an error, mutates ticket state, or what permissions are required. The single behavioral hint is left undefined.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness3/5

Is the description appropriately sized, front-loaded, and free of redundancy?

The description is a single front-loaded sentence with no wasted words, but its brevity comes at the cost of clarity – the jargon-dense phrasing is under-specified rather than crisp. Compact but cryptic.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness2/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

The output schema covers return values, but with no annotations and zero parameter descriptions, the description needed to explain the 'clean-side' concept, gate semantics, and error behavior. Given the specialized domain vocabulary in the sibling tool set, it leaves the agent unable to call this confidently.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters2/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema description coverage is 0% for both required parameters. The description does not say what format ticket_id takes, whether the answer is free text or structured, length limits, or how 'gate-checked' constrains the answer content. The only hint is that an 'answer' exists and is validated.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose3/5

Does the description clearly state what the tool does and how it differs from similar tools?

The verb 'answer' and resource 'question/ticket' are present, so the basic action is identifiable. However, the two defining terms 'clean-side' and 'gate-checked' are unexplained domain jargon, and nothing distinguishes this from sibling tools like list_tickets or check_rules. Purpose is implied rather than stated.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines2/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

There is no guidance on when to invoke this versus alternatives (e.g., list_tickets to obtain a ticket_id, or check_rules to see gate criteria). No prerequisites, ordering constraints, or exclusions are mentioned.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.