Review response
parserail_review_replyConvert customer reviews into brand-safe replies, identify issues to log, and flag human escalation needs.
Instructions
A customer review → a brand-safe public response, the issues to log, and whether it needs human escalation. Costs credits from the account wallet.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| rating | No | Star rating if known. | |
| review | Yes | The customer review text. | |
| business | No | ||
| resolution | No | What you can offer, e.g. "replacement or refund". |