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@kanopi/callrail-mcp

by kanopi

Create outbound call (write)

create_outbound_call

Connect an agent to a customer by placing an outbound call with a tracking number and optional recording.

Instructions

WRITE: Place an outbound call that connects an agent number to a customer number.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
caller_idYesThe tracking/caller-id phone number to dial from.
account_idNoCallRail account id. Defaults to CALLRAIL_ACCOUNT_ID if set.
company_idYesCompany placing the call.
recording_enabledNo
agent_phone_numberYesThe agent's phone number that rings first.
customer_phone_numberYesThe customer's phone number to call.
outbound_greeting_textNo
outbound_greeting_recording_urlNo
Behavior2/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

Annotations already indicate readOnlyHint=false and destructiveHint=false. Description adds no behavioral traits (e.g., permissions, rate limits, side effects).

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness4/5

Is the description appropriately sized, front-loaded, and free of redundancy?

Single sentence, front-loaded with key action. No fluff, but could be expanded.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness2/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

Given 8 parameters, 4 required, and no output schema, the description is too sparse. Lacks prerequisites, return values, and side effects.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters2/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

With 63% schema description coverage, the description adds no parameter details beyond the high-level purpose. No additional meaning for individual parameters.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description clearly states the purpose with a verb ('Place') and resource ('outbound call'), and specifies the connection between agent and customer numbers. It distinguishes from sibling tools like 'send_text_message'.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines2/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

No guidance on when to use this tool vs alternatives. No exclusions or context provided.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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