ticket_stats
Get Axur ticket statistics including counts by status, incident types, takedown metrics, treatment metrics, and global/segment medians and means within a 90-day date range.
Instructions
Retrieve Axur ticket statistics: counts by status, incidents by threat type, takedown/treatment metrics and uptime, global and market-segment incident medians/means. Note: from/to date range must not exceed 90 days.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| to | No | End date (YYYY-MM-DD or YYYY-MM-DDTHH:mm:ss). Required for all actions. | |
| from | No | Start date (YYYY-MM-DD or YYYY-MM-DDTHH:mm:ss). Required for most actions. Max 90-day range. | |
| action | Yes | Stats action: count_by_status, incident_by_type, takedown_metrics, internal_treatment, takedown_uptime, treatment_uptime, global_median, global_mean, segment_median, segment_mean | |
| assets | No | Asset key filter | |
| status | No | Ticket status for count_by_status: open, quarantine, incident, treatment, closed | |
| customer | No | Customer name filter | |
| timezone | No | UTC offset. Example: '-03:00' | |
| ticketTypes | No | Comma-separated ticket types. Example: 'phishing,paid-search' |