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BackCrew ServiceM8 MCP Server

by jayson-svg

list_clients

Retrieve customer or client records from ServiceM8, with optional filtering and pagination up to 1,000 records per page.

Instructions

List customer/client record. Required on create: name records, optionally filtered. Maps to GET /company.json. [tier: readonly-owner]

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
cursorNoPagination cursor from a previous call's nextCursor. Omit for the first page (defaults to "-1"). Each page returns up to 1000 records.
filterNoOData-style filter, e.g. "status eq 'Work Order'" or "active eq 1 and company_uuid eq '...'". Operators: eq, ne, gt, lt. Up to 10 conditions joined with 'and'.
Behavior3/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

With no annotations provided, the description carries full burden. It notes 'Maps to GET /company.json' and '[tier: readonly-owner]', indicating a read-only operation, but does not disclose other behaviors like pagination limits or error conditions beyond what the schema implies.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness3/5

Is the description appropriately sized, front-loaded, and free of redundancy?

The description is short but includes an unclear fragment ('Required on create: name records') that is not helpful. The key verb and resource are front-loaded, but the confusing part reduces overall conciseness.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness4/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

Given the tool is a simple list with two well-documented parameters and no output schema, the description adequately covers the HTTP method, tier, and basic purpose. It is sufficiently complete for its complexity.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema description coverage is 100%, so the description adds no extra meaning beyond what the schema already provides for both parameters 'cursor' and 'filter'. Baseline score of 3 is appropriate.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose4/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description clearly states the tool lists customer/client records, which distinguishes it from sibling tools like get_client (singular) and list_client_contacts. However, the phrase 'Required on create: name records' is confusing and detracts slightly from clarity.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines2/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

No explicit guidance on when to use this tool versus alternatives. The tier hint '[tier: readonly-owner]' implies a read-only context, but there is no mention of prerequisites, exclusions, or comparison with other list tools.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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