Categorieën van ticket wijzigen
set_ticket_categoriesUse ticket category lookup IDs to add or remove categories on a ticket; categories not mentioned remain unchanged.
Instructions
Add and/or remove categories on a ticket. Categories that are not mentioned stay as they are. Use list_lookups (ticket_categories) for the ids.
Tool call template
Replace each placeholder with a value matching the input schema. Only required parameters are included; add optional parameters as needed.
{
"id": 1,
"jsonrpc": "2.0",
"method": "tools/call",
"params": {
"arguments": {
"ticket_id": "<ticket_id>"
},
"name": "set_ticket_categories"
}
}Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| add | No | Category ids to add. | |
| remove | No | Category ids to remove. | |
| ticket_id | Yes |