supportive_reply
Generate a supportive, non-clinical reply to a person in distress, with modes for general emotional support or grief support (presence, practical, reflection) and escalation guidance based on risk level.
Instructions
Generate a supportive, non-clinical reply to a message from someone in distress. Supports general emotional support and grief-specific modes (presence, practical, reflection). Includes escalation guidance calibrated to the assessed risk level. Safety boundary: non-clinical support only; must escalate when risk is elevated.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| locale | No | BCP 47 locale code for the response language | en |
| message | Yes | The message from the person in distress | |
| risk_level | Yes | Assessed risk level: 'low' for general distress, 'medium' for concerning signals, 'high' for crisis | |
| support_mode | No | Support mode: 'general' for default emotional support | general |