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hostodo_reply_ticket

Reply to a support ticket in the Hostodo helpdesk to resolve issues or provide information.

Instructions

Coming soon (helpdesk): Reply to a support ticket. This PMF stub records demand and returns a structured coming_soon response; it does not perform the requested action yet. Do not send secrets.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
vm_idNoOptional Hostodo instance id, hostname, or unique prefix when relevant.
intentNoOptional brief description of what the user wanted to do.
metadataNoOptional non-secret request metadata for PMF discovery.
resource_idNoOptional invoice/ticket/zone/deployment/resource id when relevant.
Behavior4/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

With no annotations provided, the description carries full behavioral disclosure responsibility. It explicitly states the tool does not perform the action, only records demand and returns a coming_soon response. It also warns not to send secrets, which is well-disclosed for a stub tool.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

The description is extremely concise: two sentences and a warning. It front-loads the key information about being a stub and its purpose, with no redundant text.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness4/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

For a stub tool with no output schema and four optional parameters, the description adequately covers its behavior (records demand, returns stub response) and critical warning (no secrets). It could mention that all parameters are optional, but the schema already indicates that.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema description coverage is 100%, so the baseline is 3. The description adds a general security warning but does not provide additional semantic detail for individual parameters beyond what the schema already offers.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose4/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description clearly states that this tool is a stub ('Coming soon') and that it does not perform the actual reply action. It explains that it records demand and returns a structured coming_soon response, which is specific and distinguishes it from functional tools.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines2/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

The description mentions it is a stub and warns against sending secrets, but does not provide explicit guidance on when to use it versus alternatives (e.g., actual support ticket systems). It does not mention that users should wait for the real implementation or use other channels.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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