Reply to Support Request

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

No annotations are provided, and the description only states the action without disclosing behavioral traits such as required permissions, idempotency, rate limits, or side effects like notifications. Minimal transparency.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Is the description appropriately sized, front-loaded, and free of redundancy?

The description is a single concise sentence with no wasted words. However, it could add a brief hint about prerequisites (e.g., the support request must exist).

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

For a simple tool with 2 parameters and no output schema, the description covers the basic action but lacks context about constraints (e.g., request must be open, user permissions). Incomplete for an agent to safely invoke.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema coverage is 100% (both parameters have descriptions). The description adds no additional meaning beyond the schema, so it meets the baseline but does not improve understanding.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Does the description clearly state what the tool does and how it differs from similar tools?

The description clearly states the action (Add), the resource (reply message), and the target (existing support request). It distinguishes itself from sibling tools like create_support_request (creates new) and get_support_request (retrieves).

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Does the description explain when to use this tool, when not to, or what alternatives exist?

No explicit when-to-use or alternatives are provided, but the purpose implies usage for replying to an existing support request. Lacks exclusions or prerequisites.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.