A
licenseA
qualityD
maintenanceEnables AI agents to browse, search, and fetch documentation from any public Zendesk Help Center via a read-only API.
9
MIT
Zendesk Help Center MCP Server
by hidechae
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- FlicenseNot gradedqualityAmaintenanceEnables integration with Zendesk to retrieve and manage tickets and comments, analyze tickets, draft responses, and access Help Center articles as a knowledge base.-
- FlicenseNot gradedqualityAmaintenanceEnables retrieving and managing Zendesk tickets and comments, accessing Help Center articles as a knowledge base, and using specialized prompts for ticket analysis and response drafting.-
- FlicenseNot gradedqualityAmaintenanceEnables users to fetch, create, and update Zendesk tickets and comments, analyze tickets and draft responses, and query Help Center articles as a knowledge base.-
- AlicenseAqualityDmaintenanceEnables fetching and analyzing Zendesk support tickets and Help Center articles for trend analysis, knowledge base management, and drafting new articles.4108 npmMIT
- AlicenseAqualityDmaintenanceEnables comprehensive management of Zendesk tickets, comments, and Help Center articles through tools for searching, creating, and updating content. It includes specialized prompts for ticket analysis and response drafting to streamline support workflows.71Apache 2.0
TDQS
A3.7/5.0
Scored across 2 tools
Disambiguation5/5
searchArticles and getArticle have clearly distinct purposes: one searches across articles, the other retrieves a single article by ID. There is no overlap or ambiguity between the two operations.
Naming Consistency5/5
Both tool names follow the verb_noun pattern in camelCase: searchArticles and getArticle. This is consistent and predictable.
Tool Count3/5
With only 2 tools, the server feels minimal and borderline thin. It covers basic read operations but omits many common Help Center actions, making the scope seem constrained.
Completeness2/5
The server only provides search and get-by-ID, lacking list, create, update, or delete operations for articles. This is a significant gap for a Help Center server, as browsing categories or sections without search is impossible.
Maintenance
ActivityInactive
ResponsivenessNo issues