Read the knowledge base
heliyos_knowledge_getRetrieves workers' documented business context, product details, pain points, value proposition, qualification criteria, and custom entries so agents can ground CRM responses and actions.
Instructions
Returns what the workers know about the business: the business context, products information, pain points, value proposition and qualification criteria, and the team's custom entries (label and content). Texts are cut at 1500 characters in concise. Knowledge-base files are listed with heliyos_files_list kind knowledge_base. Returns structuredContent {knowledge:{business_context, products_information, ..., entries}}.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| response_format | No | "concise" (default) returns each text shortened; "detailed" returns every text in full. | concise |
Output Schema
| Name | Required | Description | Default |
|---|---|---|---|
| knowledge | Yes |