Salesforce Order Concierge
Server Configuration
Describes the environment variables required to run the server.
| Name | Required | Description | Default |
|---|---|---|---|
| SF_PASSWORD | Yes | Salesforce password | |
| SF_USERNAME | Yes | Salesforce username | |
| SF_LOGIN_URL | Yes | Salesforce login URL (https://login.salesforce.com for production, https://test.salesforce.com for sandbox) | |
| SF_SECURITY_TOKEN | Yes | Salesforce security token | |
| SLACK_WEBHOOK_URL | No | Slack webhook URL for notifications (optional) |
Instructions
Guidance the server publishes about itself, which clients place ahead of the tool catalog so the model reads it before choosing anything.
This server publishes no instructions, or was last inspected before Glama recorded them.
Capabilities
Features and capabilities supported by this server
Protocol revision2025-11-25
| Capability | Details |
|---|---|
| tools | {} |
Tools
Functions exposed to the LLM to take actions
| Name | Description |
|---|---|
| check_order_statusB | Check an order's shipping status, carrier, tracking number, and ETA |
| create_returnC | Create a return order for a single line item in an order using standard Salesforce objects |
| email_return_labelC | Email the customer a PDF return label for an approved return order |
| update_case_statusC | Update a case status with optional priority and assignment changes |
| create_case_from_returnC | Create a case from an existing return order for tracking and follow-up |
| send_slack_alertC | Send a Slack alert notification |
Prompts
Interactive templates invoked by user choice
| Name | Description |
|---|---|
No prompts | |
Resources
Contextual data attached and managed by the client
| Name | Description |
|---|---|
No resources | |
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