Skip to main content
Glama
donoree
by donoree

superops_tickets_get

Retrieve complete ticket details by providing its unique ID. Resolve support issues faster with instant access to ticket information.

Instructions

Get detailed information for a specific ticket by its ID.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
ticketIdYesThe unique ticket ID
Behavior2/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

No annotations are provided, so the description must carry behavioral disclosure. It communicates a read/get operation but adds no detail on response structure, error behavior (e.g., unknown ticket ID), permissions, or what 'detailed information' includes.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

A single concise sentence with no filler; key information is front-loaded and every word contributes.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness3/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

For a one-parameter get-by-ID tool, the description and schema are enough for selection and invocation. However, with no output schema and no annotations, the phrase 'detailed information' is vague about what the agent will receive, which leaves some uncertainty.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema coverage is 100%: ticketId is described as 'The unique ticket ID'. The description's 'by its ID' reinforces this but adds no new semantic detail, so it meets the baseline.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

States a specific verb ('get'), a resource ('ticket'), and the selection criterion ('by its ID'). This clearly distinguishes it from list-oriented siblings like superops_tickets_list.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines4/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

The 'by its ID' phrasing establishes when to use the tool: when the caller has a known ticket ID and wants details. It does not explicitly name alternatives or exclude list/search flows, but the context is sufficient for most agents.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

Install Server

Other Tools

Latest Blog Posts

MCP directory API

We provide all the information about MCP servers via our MCP API.

curl -X GET 'https://glama.ai/api/mcp/v1/servers/donoree/superops-mcp'

If you have feedback or need assistance with the MCP directory API, please join our Discord server