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update_ticket_status

Update a ticket's status by providing its ID and new status to keep workflows on track.

Instructions

Update the status of a ticket. :param ticket_id: Ticket ID :param status: New status of the ticket :return: Confirmation message

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
statusYes
ticket_idYes

Output Schema

TableJSON Schema
NameRequiredDescriptionDefault
resultYes
Behavior2/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

With no annotations, the description carries full burden for behavioral disclosure. It states the tool 'updates' status but does not disclose any side effects (e.g., triggers notifications, changes workflow state), permissions needed, or whether the change is irreversible. The return value is mentioned as 'confirmation message' but not elaborated.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness4/5

Is the description appropriately sized, front-loaded, and free of redundancy?

The description is very short (three lines) and includes param docstrings and a return line. It is front-loaded and avoids redundancy. However, it could be slightly more concise by removing the Python-style docstring markers and integrating into prose.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness3/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

Given the low complexity (2 required parameters, no nested objects, output schema exists), the description is minimally adequate. It covers the basic purpose and parameters. However, missing details like valid status transitions, idempotency, and effect on related entities (e.g., assigned agent). An agent might need to guess valid status values.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Input schema has no descriptions (0% coverage). The description adds minimal docstring for each parameter: 'Ticket ID' and 'New status of the ticket'. While this provides basic meaning beyond the parameter names, it lacks details like allowed status values, format, or constraints. The presence of enums would improve it, but none are defined.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description clearly states action ('Update') and resource ('status of a ticket'). This distinguishes it from sibling tools like create_ticket or list_tickets. The verb+resource pair is specific and unambiguous.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines2/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

No guidance on when to use this tool versus alternatives like create_ticket or list_tickets. There is no mention of prerequisites (e.g., ticket must exist) or when not to use (e.g., for transitions that require approval). The agent is left to infer context from the name alone.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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