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List customers

listCustomers
Read-only

Retrieve paginated, searchable customer records with filters by name, tier, status, or technician. Enables incremental sync to external CRM or marketing tools via cursor.

Instructions

List customers

Returns a paginated, searchable directory of the business's customer records — the customer database (CRM) behind every booking and work order. Supports the since/next_since cursor for incremental sync into an external CRM, ERP or marketing tool.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
qNoSearch name, UID, phone, email
pageNoPage number (default 1)
sortNoSort: created_at_desc|created_at_asc|name_asc|name_desc|uid_asc|uid_desc (default: created_at_desc)
tierNoFilter by tier: regular|vip (repeatable)
limitNoPage size (default 15, max 1000)
sinceNoRFC3339 cursor for short-polling; echo back next_since from prior response
statusNoFilter by status: active|inactive
preferred_technician_idNoFilter by preferred technician UUID
Behavior4/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

Annotations already indicate readOnlyHint=true and destructiveHint=false. Description adds behavioral details: pagination, searchability, and cursor-based incremental sync, which are beyond the annotations.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

Description is two concise sentences, front-loaded with the core purpose, and no unnecessary words.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness4/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

Given 8 parameters and no output schema, the description adequately frames the tool's purpose, pagination, and incremental sync capability. It lacks output details but is sufficient for most use cases.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema coverage is 100% with individual parameter descriptions. The description provides overall context (searchable directory, cursor sync) but does not add significant meaning beyond what the schema already offers for each parameter.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

Title and description clearly state 'List customers' and elaborate that it returns a paginated, searchable directory. It distinguishes itself from sibling tools like getCustomer (single record), createCustomer, and deleteCustomer.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines4/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

Description highlights usage for CRM, booking, and work order contexts, and mentions incremental sync via cursor. However, it does not explicitly state when not to use it or provide direct alternatives.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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