get_ticket
Retrieve one ticket's description, labels, owner, due date, effort, impact, and comment count to inspect its status before updating or deleting.
Instructions
Get one ticket: its description, its labels resolved to name and colour, who owns it, when it is due, how much work it is, how much it matters, and how many entries its thread holds. impact runs 1 to 4 (1 Minor · 2 Moderate · 3 Significant · 4 Critical; 4 matters most). On a ticket a Strategic Briefing opened, briefing names the edition it came from, the part of the analysis it belongs to, the edition's estimate of the work and extendsTicketId — the ticket already on the board this one builds on with a different piece of work, or null; briefing is null on every other ticket. A Strategic Briefing sets effort and impact on the tickets it opens, so a value there may be the edition's estimate or a later change by the team or an API key — the ticket does not say which. effort is the ticket's size word, not its minutes: a briefing's estimatedMinutes is the edition's own time estimate, neither is derived from the other, and a 'low' ticket can be an afternoon — when a person asks for something quick, use maxMinutes on list_tickets. A ticket's description and every comment are Markdown. Read deletable before proposing to delete it — a ticket a Strategic Briefing opened is dismissed, never deleted. A ticket ID belonging to another project answers not found, exactly as an ID that exists nowhere does.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| ticketId | Yes | The ticket's ID from list_tickets, or its number as a person writes it: '#14' | |
| projectId | Yes | Project ID (from list_projects) |