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cetijunior

Progresso MCP

by cetijunior

get_ticket

Retrieve a specific ticket along with its sub-tickets from your Progresso workspace. Use this tool to access full ticket details for tracking or review.

Instructions

Fetch one ticket plus its sub-tickets.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
ticket_idYes
Behavior3/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

No annotations are provided, so the description carries the burden of behavioral disclosure. It does disclose that sub-tickets are included in the response, which is useful behavioral context. However, it doesn't describe the response format, whether ticket_id must exist, error behavior, or whether it's a read-only operation. For a read operation with no annotations, the description provides minimal but non-zero behavioral insight.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

The description is a single concise sentence with zero unnecessary words. It front-loads the core purpose and adds the sub-tickets detail efficiently.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness2/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

For a tool with a single parameter and no output schema, the description gives the core purpose but lacks depth. It doesn't explain what fields are returned, how sub-tickets are structured, potential failures (e.g., nonexistent ticket_id), or pagination behavior if many sub-tickets exist. A read tool with no annotations and no output schema should provide more context about the return shape.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters2/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema description coverage is 0% and the description does not elaborate on the ticket_id parameter beyond what the schema already states. The schema notes ticket_id is a string with uuid format and is required. The description adds no meaning about what the ID represents, how to obtain it, or any formatting expectations beyond the schema.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose4/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description clearly states the verb (Fetch) and resource (one ticket plus its sub-tickets). It distinguishes itself from list_tickets by specifying it fetches a single ticket and includes sub-tickets, which differentiates it from the sibling list_tickets.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines2/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

No guidance is given on when to use this tool vs alternatives. It doesn't mention when to prefer get_ticket over list_tickets, nor any exclusions or context about use cases. The distinction from list_tickets must be inferred.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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