similar_tickets
Find past tickets similar to a symptom, error message, or ticket body to uncover prior resolutions and support precedents.
Instructions
Find past tickets similar to text (a symptom, error message or ticket body).
Optionally restrict to one `source` (see list_sources) or `project`.
Returns `results` with key, title, url, status, resolution, time spent and the best
matching snippet, plus a `warning` when only keyword search was available.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| text | Yes | ||
| limit | No | ||
| source | No | ||
| project | No |
Output Schema
| Name | Required | Description | Default |
|---|---|---|---|
No arguments | |||