Enables AI agents to investigate and resolve e-commerce order exceptions like damages, lost shipments, refunds, and replacements through a unified interface with built-in guardrails.
Enables AI assistants to investigate and safely resolve commerce order exceptions, such as expired inventory reservations, by providing a workflow across synthetic order, payment, inventory, and fulfillment systems.
Enables AI agents to investigate and resolve operational exceptions across orders, payments, inventory, and fulfillment through a multi-system truth and guarded actions.
Enables AI agents to investigate commerce incidents where a payment was captured but no order was created, by checking payment/order status and creating or updating incident escalations for human review. It also provides tools to list open escalations and check escalation status, without ever taking automated corrective action.
Enables commerce operations teams to investigate missing-delivery complaints and resolve them through natural language, with policy-enforced refunds and escalations.