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Dialpad MCP Server

by ZANYANBU

Dialpad — Eesa federated plugin (multi-tenant, read-only)

A standalone Node service that exposes the Dialpad cloud phone system to the Eesa AI agent as MCP tools. Stateless — no database. Multi-tenant by design: every workspace connects its own Dialpad API key; the platform forwards that key per-request, so one tenant can never see another's Dialpad data.

The tool surface is the spec. Every tool is one GET (read-only) operation from the official Dialpad Platform API v1.0 OpenAPI spec — 102 tools, generated, not hand-picked. There are no writes: nothing this plugin does can mutate a Dialpad workspace.

Surface

Route

Auth

Caller

MCP (agent)

POST /mcp

HMAC signature + per-tenant cred headers

Eesa MCP client

Health

GET /health

none

Coolify / uptime

Manifest

GET /manifest

none

How per-tenant credentials work

This follows Eesa's docs/setup/mcp-server-implementation.md contract. On each call the platform sends:

  • X-Mcp-Tenant-Id: <uuid> — the calling tenant.

  • X-Mcp-Tenant-Cred-Api-Key: <key>that tenant's own Dialpad key, taken from their subscription config field api_key.

  • X-Mcp-Tenant-Cred-Api-Base: <url> — optional, from config api_base.

  • X-Mcp-Timestamp + X-Mcp-Signature: sha256=… — HMAC-SHA256 over `${timestamp}.${rawBody}` keyed with the shared MCP_SIGNING_SECRET.

The plugin verifies the signature, reads the tenant's key from the header, and builds a Dialpad client bound to that one key for the duration of the request. Nothing is persisted or logged. There is no global Dialpad key.

Related MCP server: Dialpad Universal MCP Server

Tools — the complete read surface (102)

Generated from spec/dialpad-openapi.json by scripts/generate-tools.mjs into src/tools.generated.js. Tool names are the spec's operationId (e.g. call.get_call_infocall_get_call_info); each tool's inputs are the operation's path + query parameters, straight from the spec.

Coverage by Dialpad resource:

Resource

Tools

Resource

Tools

offices

11

rooms

4

subscriptions (event)

14

channels

3

users

7

coaching teams

3

call centers

6

scorecards

3

call

4

access-control policies

3

message

4

departments

3

numbers · contacts · transcripts

2 each

blocked numbers · dispositions

2 each

meetings · conference · company

2 each

webhooks · websockets · wfm

2 each

user devices · call routers · schedule reports

2 each

stats · digital · agent-groups

1 each

callback · call labels · custom IVRs

1 each

recording/review sharelinks · app settings

1 each

The full authoritative list (name + description) is in manifest.json under surfaces.mcp.tools.

Dialpad base URL: https://dialpad.com/api/v2 · auth Authorization: Bearer <key>.

Regenerating (when Dialpad publishes a new spec):

curl -sL https://dialpad.com/static/openapi/platform-v1.0.json -o spec/dialpad-openapi.json
npm run gen        # rewrites src/tools.generated.js + manifest.json tool list
npm run check      # syntax-compile everything

Not included: writes

By design this plugin is read-only — POST/PUT/PATCH/DELETE operations (send SMS, place/hang-up calls, create/edit/delete contacts, block numbers, etc.) are not generated. If a specific write is needed later it can be added as an explicitly-flagged tool and gated behind approval in Eesa RBAC.

Env (what the service needs — NOT the Dialpad key)

Var

Purpose

MCP_SIGNING_SECRET

HMAC secret; same value as the platform's MCPServerConnection.signing_secret. Recommended for prod.

PLUGIN_GATEWAY_SECRET

Alt shared-secret auth; injected automatically by the Eesa publishing pipeline for gateway-only plugins.

PORT

defaults to 8080

The Dialpad key is per-tenant and arrives in a header — it is never an env var here.

Run locally

cp .env.example .env      # optionally set MCP_SIGNING_SECRET
npm install
npm run check             # syntax-compile every source file
npm start                 # listens on :8080
curl localhost:8080/health

To exercise a tool locally you simulate the platform headers (X-Mcp-Tenant-Cred-Api-Key: <a Dialpad key>, plus a valid X-Mcp-Signature if MCP_SIGNING_SECRET is set).

Deploy on Coolify

Dockerfile app → container port 8080 → env MCP_SIGNING_SECRET (and/or the platform-injected PLUGIN_GATEWAY_SECRET) → domain dialpad.plugins.bibekpoudel.com (TLS auto) → restrict inbound to the Eesa platform. Coolify does not auto-deploy on git push unless a webhook / Automatic Deployment is enabled — otherwise click Redeploy after merging.

Onboard in Eesa (Admin → Publishing)

At https://eesa.ai/admin/publishing:

  • Git repository (public https): https://github.com/ZANYANBU/eesa-plugin-dialpad

  • Branch: main

  • Build pack: dockerfile

  • Container port: 8080

  • manifest.json: paste manifest.json

  • Plugin env:

    MCP_SIGNING_SECRET=<a strong random secret — the SAME value on the platform connection>

    Do NOT put a Dialpad key here — it's per-tenant.

Then, so tenants can connect their own key, the marketplace Product for this plugin must expose the tenantConfig fields (api_key, optional api_base). A tenant admin purchases the Dialpad integration and enters their Dialpad API key in the setup form; the platform forwards it as X-Mcp-Tenant-Cred-Api-Key on every call. After deploying/updating, re-run Sync tools in Eesa so the new tool list is discovered.

Security notes

  • Never log X-Mcp-Tenant-Cred-* values or tool arguments containing PII.

  • Verify the HMAC signature in production (MCP_SIGNING_SECRET set); reject unsigned requests.

  • Use HTTPS end-to-end; treat the signing secret like any other secret (rotate, store in a secret manager).

  • Read-only: the plugin issues only GET requests to Dialpad — it cannot create, modify, or delete anything in a connected workspace.

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