Validates submitted fields against required field names and returns structured validation results. It is a read-only, deterministic tool that does not call external APIs or modify data.
Checks draft support replies for missing policy disclosures that the customer's situation makes relevant, returning a pass/gap verdict with suggestions.
Enables comprehensive management of Zendesk tickets, comments, and Help Center articles through tools for searching, creating, and updating content. It includes specialized prompts for ticket analysis and response drafting to streamline support workflows.
Checks documents against international standards (e.g., ICAO, Hague-Visby) to verify internal consistency and completeness, returning a machine-readable verdict for agent decision-making.