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superops_technicians_lookups

List SuperOps tenant roles, teams, designations, business functions, and technician groups as IDs. Convert names to IDs for filtering technicians in custom queries.

Instructions

List the roles, teams, designations, business functions and technician groups defined in this SuperOps tenant, each as {id, name}. These are the values a technician's role, team, designation, businessFunction and groups fields refer to. Use this to turn a name a user gave you ("the Sales team", "Admin role") into the ID SuperOps filters on, then pass that ID to superops_custom_query — getTechnicianList accepts a condition on the role and groups attributes. Takes no arguments.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault

No arguments

Schema Changelog

Changes observed during successful MCP inspections.

  1. Addedv2.0.2

TDQS

A4.6/5.0
Behavior4/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

No annotations are provided, so the description carries the full burden. It discloses that the tool takes no arguments, that it queries 'this SuperOps tenant,' and that it returns id/name pairs — useful behavioral context for a lookup. It does not discuss whether results are cached, whether they can be empty, or any tenant/permission scoping, but for a zero-arg read-only catalog listing, the essential behavior is conveyed.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness4/5

Is the description appropriately sized, front-loaded, and free of redundancy?

Front-loaded with the primary purpose in the first sentence, followed by the mapping rationale and a concrete usage chain. Slightly long, but every sentence earns its place by explaining what is returned, why those values matter, and how to use the result. No filler.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness5/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

For a zero-arg lookup with no output schema, no annotations, and absent schema parameter details, the description fully compensates: it enumerates the categorical data returned, clarifies the {id, name} shape, explains the foreign-key relationship to technician fields, and directs the agent to the consuming tool with a concrete filter example. An agent has everything needed to call and use it correctly.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters4/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

The tool has zero parameters, so per the rubric the baseline is 4. The description reinforces this with 'Takes no arguments,' which is accurate and helpful, though no additional parameter semantics are possible.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

Starts with a specific verb+resource: 'List the roles, teams, designations, business functions and technician groups.' It enumerates exactly what entity types are returned and clarifies the output shape as {id, name}. This distinguishes it from siblings like superops_technicians_list and superops_technicians_groups, which presumably return technicians or only groups, not this catalog of lookup values.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines5/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

Explicitly states when to use it: to 'turn a name a user gave you ... into the ID SuperOps filters on,' and then names the downstream tool superops_custom_query with a concrete condition example (getTechnicianList accepts a condition on the role and groups attributes). This is a complete when/why/next-step chain, leaving no ambiguity about its role as a name-to-ID resolver.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.