superops_technicians_get
Retrieve a technician's contact details, role, and group assignments by user ID, filtering the technician list because SuperOps has no single-technician endpoint.
Instructions
Get detailed information for a specific technician by their user ID. SuperOps has no single-technician endpoint, so this filters the technician list to that ID. Returns the technician's contact details plus their role as {roleId, name} and their group roster as an array of {groupId, name}; designation, businessFunction, team and reportingManager are null unless the tenant assigns them. Skills, ticket counts and response-time metrics are not available from SuperOps.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| technicianId | Yes | The unique technician user ID |