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List ticket attachments

list_ticket_attachments
Read-onlyIdempotent

Retrieve names and links of attachments for a given Atera ticket ID. Use to view or download files attached to a support ticket.

Instructions

Attachments of a ticket (names and links as returned by Atera).

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
ticketIdYesTicket ID

Schema Changelog

Changes observed during successful MCP inspections.

  1. First observedv0.1.1

TDQS

C2.9/5.0
Behavior3/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

The annotations already declare readOnlyHint, idempotentHint, openWorldHint, and destructiveHint=false, so the safety profile is covered. The description adds only that the returned data includes attachment names and links, without discussing pagination, permissions, or response structure.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness4/5

Is the description appropriately sized, front-loaded, and free of redundancy?

The description is a single concise sentence with no wasted text. It is front-loaded with the resource, though its brevity contributes to gaps in usage guidance and behavioral detail.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness3/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

For a simple one-parameter read-only list tool, the description gives minimal but usable context: it names the resource and return contents. It omits pagination behavior, empty-result handling, and any distinction from related ticket subresources, which keeps it from being fully complete.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema description coverage is 100%, and the single ticketId parameter is documented in the schema as 'Ticket ID'. The description adds no additional meaning about the parameter, so the baseline of 3 is appropriate.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose3/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description identifies the resource as ticket attachments and adds that names and links are returned. However, it largely restates the tool name/title and does not explicitly state the listing action or distinguish it from siblings beyond the resource.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines2/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

There is no guidance on when to use this tool versus alternatives such as get_ticket, list_ticket_comments, or get_ticket_work_hours. The agent must infer that this is the tool for attachments from the name alone.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.