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    • A
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      Lets an AI agent read an MSP's customers, monitored agents, alerts, tickets and contacts through the Atera RMM/PSA v3 API, and, on explicit request, create customers and tickets, update ticket fields and add ticket comments. It runs statelessly over MCP Streamable HTTP with a per-request API key and exposes all 20 list, get and write tools from the first tools/list call.
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    • F
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    TDQS

    C2.9/5.0

    Scored across 32 tools

    Disambiguation4/5

    Tools are grouped by distinct Atera resources, and descriptions proactively distinguish easily confused pairs such as list_customers/find_customers, list_devices/list_agents, and get_agent/find_agents/get_agent_by_machine. The main residual ambiguity is the multiple agent-retrieval variants, but selection guidance is strong.

    Naming Consistency5/5

    All tool names use a predictable snake_case verb_noun pattern with list_, get_, and find_ prefixes. Compound names such as get_agent_by_machine and get_ticket_work_hours still follow the same convention without mixing casing or verb styles.

    Tool Count2/5

    With 32 tools, the server exceeds the rubric's 25+ threshold for 'too many.' Although Atera is a broad platform, many tools are list/get/search variants that could be consolidated or better namespaced, making the surface heavy for an agent to navigate.

    Completeness3/5

    The read/query surface is comprehensive across customers, contacts, agents, devices, tickets, alerts, invoices, contracts, KB articles, and custom fields. However, there are no create, update, or delete operations, so the set cannot perform common lifecycle actions such as opening or updating tickets, adding comments, or managing records.

    Maintenance

    ActivityMaintained
    ResponsivenessNo issues