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OMICall MCP Server

Name: OMICall MCP Server
Author: VIHATTeam

by VIHATTeam

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OMICall MCP-Server

MCP-Server für OMICall / OMICRM APIs.

Über 80 Tools in 9 Gruppen: Auth, Call Center, Ticket, Multi-Channel (Zalo, Facebook, Telegram, LiveTalk), Agent, Notifications, Webhook, Auto Call und AI.

Schnellstart

npx omicall-mcp

Related MCP server: Anima MCP Server

Einrichtung pro Plattform

Global (alle Projekte):

# 1. Add MCP server
claude mcp add OMICall-mcp --scope user \
  -e OMICALL_USERNAME=admin@company.com \
  -e OMICALL_PASSWORD=your-password \
  -e OMICALL_DOMAIN=your-company \
  -- npx omicall-mcp

# 2. Auto-approve all tools (no permission prompts)
claude permissions allow "mcp__OMICall-mcp__*"

Berechtigungen beibehalten — zu ~/.claude/settings.json hinzufügen:

{
  "permissions": {
    "allow": [
      "mcp__OMICall-mcp__*"
    ]
  }
}

Pro Projekt — zu .mcp.json hinzufügen:

{
  "mcpServers": {
    "omicall": {
      "command": "npx",
      "args": ["omicall-mcp"],
      "env": {
        "OMICALL_USERNAME": "admin@company.com",
        "OMICALL_PASSWORD": "your-password",
        "OMICALL_DOMAIN": "your-company"
      }
    }
  }
}

Zu ~/Library/Application Support/Claude/claude_desktop_config.json (macOS) oder %APPDATA%\Claude\claude_desktop_config.json (Windows) hinzufügen:

{
  "mcpServers": {
    "omicall": {
      "command": "npx",
      "args": ["omicall-mcp"],
      "env": {
        "OMICALL_USERNAME": "admin@company.com",
        "OMICALL_PASSWORD": "your-password",
        "OMICALL_DOMAIN": "your-company"
      }
    }
  }
}

Einstellungen > MCP-Server > Hinzufügen:

{
  "omicall": {
    "command": "npx",
    "args": ["omicall-mcp"],
    "env": {
      "OMICALL_USERNAME": "admin@company.com",
      "OMICALL_PASSWORD": "your-password",
      "OMICALL_DOMAIN": "your-company"
    }
  }
}

Zu ~/.codeium/windsurf/mcp_config.json hinzufügen:

{
  "mcpServers": {
    "omicall": {
      "command": "npx",
      "args": ["omicall-mcp"],
      "env": {
        "OMICALL_USERNAME": "admin@company.com",
        "OMICALL_PASSWORD": "your-password",
        "OMICALL_DOMAIN": "your-company"
      }
    }
  }
}

Zu .vscode/mcp.json hinzufügen:

{
  "servers": {
    "omicall": {
      "command": "npx",
      "args": ["omicall-mcp"],
      "env": {
        "OMICALL_USERNAME": "admin@company.com",
        "OMICALL_PASSWORD": "your-password",
        "OMICALL_DOMAIN": "your-company"
      }
    }
  }
}

Tools (80+)

Auth

Tool	Beschreibung
`login_omicall_mcp`	Authentifizierung (automatisch pre_auth → Mandantenauswahl → Login)
`select_tenant`	Mandant auswählen, falls mehrere vorhanden
`logout`	Abmelden und Token löschen
`get_balance`	Kontostand
`get_service_package`	Aktivierte Module & Nutzungslimits

Call Center `switchboard`

Tool	Beschreibung
`search_calls`	Anrufliste mit Filtern durchsuchen
`get_call_detail`	Anrufdetails nach Transaktions-ID
`update_call`	Tags/Notizen hinzufügen
`evaluate_call` / `list_eval_criteria`	Anrufbewertung
`click_to_call`	Ausgehenden Anruf initiieren
`list_extensions` / `get_extension` / `update_extension` / `update_extension_status`	PBX-Nebenstellen
`list_hotlines` / `get_hotline` / `update_hotline`	Hotline-Verwaltung
`list_groups` / `create_group` / `update_group` / `delete_group`	Klingelgruppen
`add_group_members` / `remove_group_members`	Gruppenmitglieder
`list_ivr` / `create_ivr` / `update_ivr` / `delete_ivr`	IVR-Menüs
`list_scripts` / `create_script` / `update_script` / `delete_script`	Anrufskripte
`list_audio` / `generate_tts_audio` / `delete_audio`	Audiodateien

Ticket `ticket`

Tool	Beschreibung
`search_tickets`	Suche mit Datumsbereich, Stichwort
`get_ticket` / `create_ticket` / `update_ticket` / `delete_ticket`	CRUD
`update_ticket_status`	Statusänderung
`create_ticket_note` / `update_ticket_note` / `delete_ticket_note`	Notizen
`list_ticket_interactions`	Interaktionsverlauf
`create_ticket_evaluation` / `get_ticket_eval_criteria`	Bewertung
`get_ticket_categories` / `ticket_statistics` / `transfer_tickets`	Kategorien, Statistiken, Übertragung

Multi-Channel `integrated`

6 Kanäle: Zalo OA / Zalo Personal / Facebook Chat / Facebook Post / Telegram / LiveTalk

Tool	Beschreibung
`search_conversations`	Suche über alle Kanäle (Datums-/Stichwort-/Agentenfilter)
`get_conversation` / `get_all_channels`	Konversationsdetails, Kanalliste
`search_channel_messages`	Nachrichten pro Kanal (automatischer kanalspezifischer Endpunkt)
`send_zalo_message`	Senden via Zalo OA
`send_zalo_personal_message`	Senden im persönlichen Zalo-Chat
`send_facebook_message`	Senden via Facebook Messenger
`send_facebook_comment`	Auf Facebook-Beitrag/Kommentar antworten
`send_telegram_message`	Senden via Telegram-Bot
`send_livetalk_message`	Senden im LiveTalk-Widget
`mark_conversation_read` / `transfer_conversation`	Aktionen

Agent & Benachrichtigungen

Tool	Beschreibung
`list_agents` / `get_agent` / `invite_agent` / `get_agent_pbx_info`	Mitarbeiterverwaltung
`list_notifications` / `count_unread_notifications`	Benachrichtigungen
`mark_notification_read` / `mark_all_notifications_read`	Als gelesen markieren

Webhook

Tool	Beschreibung
`list_webhooks` / `register_webhook` / `destroy_webhook`	Webhook CRUD (HTTPS erzwungen)

Auto Call `switchboard`

Tool	Beschreibung
`autocall_by_phone`	Automatischer Anruf mit TTS/Aufzeichnung/IVR
`autocall_by_extension`	Automatischer Anruf interne Nebenstelle

AI `ai`

Tool	Beschreibung
`text_to_speech`	TTS mit 4 vietnamesischen Stimmen
`register_stt_webhook`	STT-Webhook registrieren

Service-Paket-Gate

Jedes Tool prüft automatisch, ob das erforderliche Modul für Ihr Konto aktiviert ist:

Tool-Gruppe	Erforderliches Modul	Kanal-Sub-Gate
auth, agent, webhook, notifications	Keine	—
callcenter, autocall	`switchboard`	—
ticket	`ticket`	—
multichannel	`integrated`	Pro Kanal: `zalo`, `facebook`, `telegram`, `livetalk`, etc.
ai	`ai`	—

Deaktiviertes Modul gibt zurück: "Module X is not enabled in your service package."

Mitwirken

Für Informationen zur Entwicklungseinrichtung und Richtlinien zur Mitwirkung kontaktieren Sie bitte VIHATTeam.

Lizenz

MIT

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OMICall MCP-Server

Schnellstart

Einrichtung pro Plattform

Tools (80+)

Auth

Call Center switchboard

Ticket ticket

Multi-Channel integrated