Which integrations are available for this server?

Allows searching across Facebook conversations, sending messages via Facebook Messenger, and replying to comments or posts on the Facebook platform. Enables searching conversation history and sending messages through Telegram bots integrated with the OMICall platform. Provides tools for managing communication via Zalo Official Accounts (OA) and Zalo Personal accounts, including conversation search and messaging capabilities.

How do I use OMICall MCP Server?

1. Click on "Install Server". 2. Wait a few minutes for the server to deploy. Once ready, it will show a "Started" state. 3. In the chat, type @ followed by the MCP server name and your instructions, e.g., "@OMICall MCP Server Search for missed calls from today and show me the details" That's it! The server will respond to your query, and you can continue using it as needed. Here is a step-by-step guide with screenshots.

OMICall MCP Server

MCP server for OMICall / OMICRM APIs.

80+ tools across 9 groups: Auth, Call Center, Ticket, Multi-Channel (Zalo, Facebook, Telegram, LiveTalk), Agent, Notifications, Webhook, Auto Call, and AI.

Quick Start

npx omicall-mcp

Setup per Platform

Global (dùng cho tất cả projects):

claude mcp add omicall-mcp --scope user \
  -e OMICALL_USERNAME=admin@company.com \
  -e OMICALL_PASSWORD=your-password \
  -e OMICALL_DOMAIN=your-company \
  -- npx omicall-mcp

Per-project — add to .mcp.json:

{
  "mcpServers": {
    "omicall": {
      "command": "npx",
      "args": ["omicall-mcp"],
      "env": {
        "OMICALL_USERNAME": "admin@company.com",
        "OMICALL_PASSWORD": "your-password",
        "OMICALL_DOMAIN": "your-company"
      }
    }
  }
}

Add to ~/Library/Application Support/Claude/claude_desktop_config.json (macOS) or %APPDATA%\Claude\claude_desktop_config.json (Windows):

{
  "mcpServers": {
    "omicall": {
      "command": "npx",
      "args": ["omicall-mcp"],
      "env": {
        "OMICALL_USERNAME": "admin@company.com",
        "OMICALL_PASSWORD": "your-password",
        "OMICALL_DOMAIN": "your-company"
      }
    }
  }
}

Settings > MCP Servers > Add:

{
  "omicall": {
    "command": "npx",
    "args": ["omicall-mcp"],
    "env": {
      "OMICALL_USERNAME": "admin@company.com",
      "OMICALL_PASSWORD": "your-password",
      "OMICALL_DOMAIN": "your-company"
    }
  }
}

Add to ~/.codeium/windsurf/mcp_config.json:

{
  "mcpServers": {
    "omicall": {
      "command": "npx",
      "args": ["omicall-mcp"],
      "env": {
        "OMICALL_USERNAME": "admin@company.com",
        "OMICALL_PASSWORD": "your-password",
        "OMICALL_DOMAIN": "your-company"
      }
    }
  }
}

Add to .vscode/mcp.json:

{
  "servers": {
    "omicall": {
      "command": "npx",
      "args": ["omicall-mcp"],
      "env": {
        "OMICALL_USERNAME": "admin@company.com",
        "OMICALL_PASSWORD": "your-password",
        "OMICALL_DOMAIN": "your-company"
      }
    }
  }
}

Tools (80+)

Auth

Tool	Description
`login`	Authenticate (auto pre_auth → tenant select → login)
`select_tenant`	Select tenant if multiple
`logout`	Logout and clear tokens
`get_balance`	Account balance
`get_service_package`	Enabled modules & usage limits

Call Center `switchboard`

Tool	Description
`search_calls`	Search call history with filters
`get_call_detail`	Call details by transaction ID
`update_call`	Add tags/notes
`evaluate_call` / `list_eval_criteria`	Call evaluation
`click_to_call`	Initiate outbound call
`list_extensions` / `get_extension` / `update_extension` / `update_extension_status`	PBX extensions
`list_hotlines` / `get_hotline` / `update_hotline`	Hotline management
`list_groups` / `create_group` / `update_group` / `delete_group`	Ring groups
`add_group_members` / `remove_group_members`	Group members
`list_ivr` / `create_ivr` / `update_ivr` / `delete_ivr`	IVR menus
`list_scripts` / `create_script` / `update_script` / `delete_script`	Call scripts
`list_audio` / `generate_tts_audio` / `delete_audio`	Audio files

Ticket `ticket`

Tool	Description
`search_tickets`	Search with date range, keyword
`get_ticket` / `create_ticket` / `update_ticket` / `delete_ticket`	CRUD
`update_ticket_status`	Status change
`create_ticket_note` / `update_ticket_note` / `delete_ticket_note`	Notes
`list_ticket_interactions`	Interaction history
`create_ticket_evaluation` / `get_ticket_eval_criteria`	Evaluation
`get_ticket_categories` / `ticket_statistics` / `transfer_tickets`	Categories, stats, transfer

Multi-Channel `integrated`

6 channels: Zalo OA / Zalo Personal / Facebook Chat / Facebook Post / Telegram / LiveTalk

Tool	Description
`search_conversations`	Search across all channels (date/keyword/agent filters)
`get_conversation` / `get_all_channels`	Conversation detail, channel list
`search_channel_messages`	Messages per channel (auto channel-specific endpoint)
`send_zalo_message`	Send via Zalo OA
`send_zalo_personal_message`	Send in Zalo personal chat
`send_facebook_message`	Send via Facebook Messenger
`send_facebook_comment`	Reply to Facebook post/comment
`send_telegram_message`	Send via Telegram bot
`send_livetalk_message`	Send in LiveTalk widget
`mark_conversation_read` / `transfer_conversation`	Actions

Agent & Notifications

Tool	Description
`list_agents` / `get_agent` / `invite_agent` / `get_agent_pbx_info`	Employee management
`list_notifications` / `count_unread_notifications`	Notifications
`mark_notification_read` / `mark_all_notifications_read`	Mark read

Webhook

Tool	Description
`list_webhooks` / `register_webhook` / `destroy_webhook`	Webhook CRUD (HTTPS enforced)

Auto Call `switchboard`

Tool	Description
`autocall_by_phone`	Auto call with TTS/recording/IVR
`autocall_by_extension`	Auto call internal extension

AI `ai`

Tool	Description
`text_to_speech`	TTS with 4 Vietnamese voices
`register_stt_webhook`	Register STT webhook

Service Package Gate

Each tool auto-checks if the required module is enabled for your account:

Tool Group	Required Module	Channel Sub-gate
auth, agent, webhook, notifications	None	—
callcenter, autocall	`switchboard`	—
ticket	`ticket`	—
multichannel	`integrated`	Per channel: `zalo`, `facebook`, `telegram`, `livetalk`, etc.
ai	`ai`	—

Disabled module returns: "Module X is not enabled in your service package."

Contributing

For development setup and contribution guidelines, please contact VIHATTeam.

License

MIT

This server cannot be installed

-

security - not tested

A

license - permissive license

-

quality - not tested

How are these scores calculated?

Resources

GitHub Repository

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Looking for Admin?

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OMICall MCP Server

OMICall MCP Server

Quick Start

Setup per Platform

Tools (80+)

Auth

Call Center `switchboard`

Ticket `ticket`

Multi-Channel `integrated`

Agent & Notifications

Webhook

Auto Call `switchboard`

AI `ai`

Service Package Gate

Contributing

License

Resources

Looking for Admin?

Latest Blog Posts

MCP directory API

OMICall MCP Server

Quick Start

Setup per Platform

Tools (80+)

Auth

Call Center switchboard

Ticket ticket

Multi-Channel integrated

Agent & Notifications

Webhook

Auto Call switchboard

AI ai

Service Package Gate

Contributing

License

Resources

Looking for Admin?

Latest Blog Posts

MCP directory API

Call Center `switchboard`

Ticket `ticket`

Multi-Channel `integrated`

Auto Call `switchboard`

AI `ai`