libredesk_publish
Publish or unpublish help center articles and collections, take help centers online or offline, and switch FAQ learning on or off to control what customers and AI assistants can see.
Instructions
Change what customers and AI assistants see: publish articles and collections, take help centers online or offline, switch FAQ learning. Undocumented API.
Actions:
help_center_toggle(id): Take a help center online or offline. Changes what the public sees.
collection_publish(help_center_id, id, is_published): Publish or unpublish collections. Changes what the public help center shows.
article_set_status(id, status): Publish articles or set them back to draft. Publishing makes the article public, and AI-usable when ai_enabled is on.
learning_set(enabled): Switch FAQ learning on or off. When enabled is true: Mines resolved conversations with your AI provider, at a cost per conversation.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| id | No | Help center id. For collection_publish: Collection id or list of ids. For article_set_status: Article id or list of ids. | |
| action | Yes | Action. | |
| status | No | "draft" (not public) or "published". | |
| enabled | No | true turns FAQ learning on, false off. | |
| profile | No | Stored profile to use; omit for the default. | |
| is_published | No | true publishes, false unpublishes. | |
| help_center_id | No | Help center id. |