libredesk_lookup
Retrieve IDs and settings for agents, teams, inboxes, tags, statuses, priorities, and custom attributes so helpdesk actions target the correct records.
Instructions
Look up ids of agents, teams, inboxes and other settings.
Actions:
me(): The API key's agent, with roles and permissions.
agents(): List agents (id, name, email). [undocumented]
teams(): List teams (id, name). [undocumented]
tags(): List conversation tags.
inboxes(): List inboxes with channel and enabled state.
statuses(): List conversation statuses.
priorities(): List conversation priorities.
custom_attributes(...): List custom attribute definitions.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| action | Yes | Action. | |
| profile | No | Stored profile to use; omit for the default. | |
| applies_to | No | Only attributes of this entity; omit for all. |