reply_to_conversation
Reply to a conversation with an outbound email or add an internal note. Replying to a closed conversation reopens it.
Instructions
Send a reply in a conversation, or add an internal note. type 'outbound' (default) emails the subscriber and requires bodyText or bodyHtml; type 'note' adds a private team-only note. Replying to a closed conversation reopens it.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| companyId | No | Company ID. If not provided, uses the currently selected company. | |
| conversationId | Yes | Conversation ID to reply in. | |
| type | No | Message type: outbound emails the subscriber, note is internal-only. Defaults to outbound. | |
| subject | No | Optional subject override. Defaults to the conversation subject. | |
| bodyText | No | Plain-text message body. | |
| bodyHtml | No | HTML message body. |
Output Schema
| Name | Required | Description | Default |
|---|---|---|---|
| success | No | Whether the Sequenzy operation succeeded. | |
| message | No | The conversation message record returned by Sequenzy. | |
| note | No | Additional context about the result. | |
| items | No | Fallback array wrapper used only when a tool returns a bare array. | |
| value | No | Fallback object wrapper used only when a tool returns a non-object value. | |
| conversation | No | The inbox conversation record returned by Sequenzy. |