cancel_booking
DestructiveIdempotent
Cancel a hotel reservation by providing guest first name, last name, and confirmation number. Always confirm with the guest before proceeding to avoid accidental loss of non-refundable rates.
Instructions
Cancel a hotel reservation. Cannot be undone.
REQUIRED — must collect ALL before calling:
Guest first name AND last name
Hotel confirmation number
Always confirm with the guest before proceeding. Remind them if the rate was non-refundable — canceling means they lose the full amount.
To change dates: search for new dates first, book the new reservation, THEN cancel the old one. Never cancel first — they could lose the room.
Cancellation confirmation is emailed to the address on file.
Input Schema
TableJSON Schema
| Name | Required | Description | Default |
|---|---|---|---|
| first_name | Yes | Guest first name on the reservation | |
| last_name | Yes | Guest last name on the reservation | |
| confirmation_number | Yes | Hotel confirmation number |