Respond to cancellation
respond_to_cancellationApprove or reject buyer cancellation requests on Shopee, Lazada, or TikTok. Requires seller confirmation before updating live shop data.
Instructions
Accept or reject a buyer's cancellation request. Always requires the seller's explicit approval.
[CRITICAL] This action changes live shop data and requires the seller's explicit confirmation before it executes.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| reason | No | ||
| decision | Yes | ||
| platform | No | Marketplace to target. Defaults to shopee. | |
| cancellation_id | Yes | ||
| confirmation_token | No | Echo back the token from a prior 'confirmation required' response to approve and execute this action. Only needed when the client cannot prompt directly. |