Reply to message
reply_to_messageRespond to buyer messages across Shopee, Lazada, and TikTok marketplaces to manage customer service.
Instructions
Send a reply in a buyer conversation.
[ROUTINE] This action changes live shop data and requires the seller's explicit confirmation before it executes.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| text | Yes | ||
| platform | No | Marketplace to target. Defaults to shopee. | |
| attachments | No | ||
| conversation_id | Yes | ||
| confirmation_token | No | Echo back the token from a prior 'confirmation required' response to approve and execute this action. Only needed when the client cannot prompt directly. |