tiendanube_cancel_order
Cancel an existing order with an optional reason, setting the order status to 'cancelled' and triggering automatic refund depending on payment status.
Instructions
❌ CANCEL ORDER - Cancel an existing order and optionally specify the cancellation reason. Use this for order cancellations due to customer requests, fraud detection, inventory issues, or other business reasons. Sets order status to 'cancelled' and may trigger automatic refund processes depending on payment status. Important for order management and customer service.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| order_id | Yes | The unique ID of the order to cancel | |
| reason | No | Reason for cancellation |