send_handoff_reminder
Re-sends the human-handoff notification email to the team when a conversation is still waiting for a human agent.
Instructions
Re-send the human-handoff notification for a conversation that is waiting for a human (emails the team again). userId is the conversation / end-user id. Sends a real email.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| userId | Yes | Conversation / end-user id waiting for a human. | |
| agentId | Yes |