F
licenseNot graded
qualityC
maintenanceProvides MCP tools for hybrid knowledge base search, grounded Q&A with citations, agent execution, and ticket/account lookups.
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serve7-mcp-connectors
by MilosJova
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TDQS
A3.8/5.0
Scored across 7 tools
Disambiguation5/5
Each tool targets a clearly distinct resource and action: customer lookup, ticket creation/status, appointment scheduling, CRM patching, knowledge search, and task creation. There is no meaningful overlap or ambiguity between tool purposes.
Naming Consistency4/5
Most tools follow the verb_noun pattern (create_support_ticket, retrieve_status, schedule_appointment, update_crm_record, retrieve_knowledge, create_task). The exception is customer_lookup, which reverses the order to noun_verb, creating a minor consistency deviation.
Tool Count5/5
Seven tools is a well-scoped size for a customer support/CRM connector. Each tool covers a distinct workflow step, and none feel redundant or unnecessary.
Completeness3/5
The surface covers customer lookup, ticket creation and status, knowledge retrieval, and follow-up tasks, but ticket lifecycle is incomplete (no update or close) and appointment management lacks cancellation/rescheduling. These are notable gaps for a full customer support workflow.
Maintenance
ActivityMaintained
ResponsivenessNo issues