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Autotask PSA MCP Server

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    • A
      license
      Not graded
      quality
      C
      maintenance
      Enables AI agents on the MSPbots Agent Platform to work inside ConnectWise PSA, covering service tickets and notes, companies, contacts, projects, time and schedule entries, configurations, activities, catalog and inventory, agreements, invoices, opportunities, and purchase and sales orders. It runs as a stateless HTTP service behind the MSPbots MCP gateway, with each tenant's credentials passed as request headers on every call so nothing is stored between requests.
      Apache 2.0
    • A
      license
      Not graded
      quality
      B
      maintenance
      Enables AI assistants to search and create service tickets, log time, and manage companies, contacts, and projects on cloud-hosted or self-hosted ConnectWise Manage instances through natural conversation. Exposes 84 MCP tools covering everyday PSA operations so users can work in ConnectWise Manage without clicking through its interface.
      Apache 2.0
    • A
      license
      Not graded
      quality
      C
      maintenance
      Enables AI assistants to query and operate a help desk and service desk through MCP over HTTP, including tickets, requester communications, internal notes, attachments, stage and SLA history, time entries, clients, requesters, desks, knowledge base, contracts, and billing/satisfaction reports.
      MIT
    • A
      license
      Not graded
      quality
      B
      maintenance
      Gives AI agents access to five MSP products' APIs — Core, Lifecycle Manager, ControlMap, Backup Radar and Quoter — through 381 tools that read clients, contacts, assets, tickets, roadmaps, compliance data, backup health and quotes, and on explicit request create, update, attach, publish or delete records using a single API key passed per request.
      Apache 2.0
    • A
      license
      Not graded
      quality
      B
      maintenance
      Enables AI agents to search and read tickets and their conversations, contacts, companies, agents, groups, knowledge base articles, SLA policies, business hours and canned responses, and, on explicit request, create and update records, reply to tickets, add notes, and perform confirmed deletes, merges or conversions. It is stateless and multi-tenant, taking per-request credentials via HTTP headers so every action is performed as the designated agent.
      Apache 2.0

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