impact_clock
Determine the active escalation step and overdue steps from impact start time using an explicit current timestamp.
Instructions
Given when impact started, which escalation hop should be active now and which are overdue. Time is measured from impact start rather than ticket creation. Requires an explicit now timestamp: it never assumes the current time.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| now | Yes | ISO 8601. Required. | |
| service | Yes | ||
| severity | Yes | ||
| impact_start | Yes | ISO 8601, e.g. 2026-08-23T14:00:00Z |