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get_transcripts

Retrieve speaker-attributed, timestamped transcripts for specified Gong.io sales calls to analyze conversation data and review call details.

Instructions

Retrieve full transcripts for specified calls. Returns speaker-attributed, timestamped transcript text.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
callIdsYesArray of call IDs to retrieve transcripts for

Implementation Reference

  • Core handler function implementing the get_transcripts tool logic by calling the Gong API endpoint /v2/calls/transcript.
    async getTranscripts(callIds: string[]): Promise<TranscriptsResponse> {
    	const body = {
    		filter: {
    			callIds,
    		},
    	};
    	return this.request<TranscriptsResponse>('POST', '/calls/transcript', body);
    }
  • Input schema defining the parameters for the get_transcripts tool.
    inputSchema: {
      type: "object",
      properties: {
        callIds: {
          type: "array",
          items: { type: "string" },
          description: "Array of call IDs to retrieve transcripts for",
        },
      },
      required: ["callIds"],
    },
  • src/index.ts:85-100 (registration)
    Tool registration in the listTools handler, providing name, description, and schema.
    {
      name: "get_transcripts",
      description:
        "Retrieve full transcripts for specified calls. Returns speaker-attributed, timestamped transcript text.",
      inputSchema: {
        type: "object",
        properties: {
          callIds: {
            type: "array",
            items: { type: "string" },
            description: "Array of call IDs to retrieve transcripts for",
          },
        },
        required: ["callIds"],
      },
    },
  • MCP server tool execution handler (dispatcher) for get_transcripts, which calls the core GongClient implementation.
    case "get_transcripts": {
      const callIds = args?.callIds as string[];
      if (!callIds?.length) {
        throw new Error("callIds is required and must be a non-empty array");
      }
      const result = await gong.getTranscripts(callIds);
      return {
        content: [
          {
            type: "text",
            text: JSON.stringify(result, null, 2),
          },
        ],
      };
    }
  • TypeScript interface for the output response structure of getTranscripts.
    export interface TranscriptsResponse {
    	requestId: string;
    	records: {
    		cursor?: string;
    		totalRecords: number;
    		currentPageSize: number;
    		currentPageNumber: number;
    	};
    	callTranscripts: CallTranscript[];
    }

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