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jira_search_users
Read-onlyIdempotent

Find Jira users by display name or email and get their accountId. Restrict results to those assignable to a specific issue or project, and request email only when needed.

Instructions

Finds Jira users by display name or email and returns their accountId — the id every other tool takes, since Cloud has no usernames. Pass issue or project to restrict the answer to people who can be assigned there (issue wins). Email is personal data: it is dropped unless includeEmail is true, and a site that masks it says so with the email_hidden hint. One page per call — when paging.partial is true, call again with startAt = paging.nextStartAt.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
issueNoIssue key or id. Present ⇒ only users who can be ASSIGNED to that issue are returned. Wins over `project` when both are given.
queryYesA display name, part of one, or an email address. Matched server-side by Jira. There are no usernames on Cloud, so this is the only thing to search by.
profileNoNamed credential profile for this call. Omit to use the active profile. Rejected when the server locks the profile (JIRA_LOCK_PROFILE).
projectNoProject key or id. Present ⇒ only users assignable in that project are returned. Ignored when `issue` is also given.
startAtNoOffset to resume from — pass `paging.nextStartAt` from the previous call.
maxResultsNoRows to ask for; default 50, values above 100 are clamped. One page per call.
includeEmailNoReturn emailAddress when Jira exposes it. Default false: email is personal data and is dropped from every row unless it is explicitly asked for.
Behavior5/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

Beyond the readOnly/idempotent/destructive annotations, the description discloses important behavior: emails are dropped unless includeEmail is true, masked emails surface an email_hidden hint, and pagination is one page per call with a defined continuation mechanism. This is rich, non-obvious behavioral context.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

Four focused sentences front-load the core purpose, then cover constraint behavior, privacy, and pagination. There is no filler and every sentence contributes distinct information an agent needs before calling.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness4/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

Even without an output schema, the description explains the essential return concept (accountId), the paging contract, and the privacy-sensitive email field. It does not enumerate every possible response field, but the openWorldHint and focused scope make the provided information sufficient for correct invocation.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters4/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema coverage is 100%, so the schema already documents all parameters. The description still adds meaningful semantics around privacy (email dropped by default), Cloud-specific identity (accountId instead of usernames), and the assignability restriction precedence between issue and project.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description opens with a specific verb and resource: finding Jira users by display name or email and returning their accountId. It also distinguishes the tool from other Jira tools by noting that Cloud has no usernames and that this accountId is what every other tool consumes.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines4/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

The description gives clear operational guidance: use issue or project to restrict results to assignable users, issue wins when both are present, and iterate pages with startAt and paging.nextStartAt. It does not explicitly name alternatives or state when not to use this tool, but the usage context is clear enough.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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