run_playbook
Trigger a manually-started Custify playbook on a specific account to automate customer success workflows and actions.
Instructions
Trigger a manually-started Custify playbook on a specific account. Only playbooks with trigger type "manually started" can be triggered via the API; segment-based and event-based playbooks run automatically and cannot be triggered this way.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| playbook_id | Yes | The Custify playbook ID | |
| account_id | Yes | The Custify company/account ID to run the playbook on |