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CustifyOfficial

Custify MCP Server

Official

get_contact

Retrieve detailed customer information from Custify using a contact ID to access account data, health scores, and usage trends.

Instructions

Get detailed information about a specific Custify contact by ID.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
contact_idYesThe Custify contact/customer ID
Behavior2/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

No annotations are provided, so the description carries the full burden of behavioral disclosure. It states this is a read operation ('Get'), implying it's non-destructive, but doesn't cover aspects like authentication requirements, rate limits, error handling, or response format. For a tool with zero annotation coverage, this leaves significant gaps in understanding how it behaves beyond basic functionality.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

The description is a single, efficient sentence that front-loads the core purpose ('Get detailed information about a specific Custify contact by ID'). There is no wasted verbiage or redundancy, making it easy to parse and understand quickly.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness2/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

Given the tool's simplicity (one parameter, no output schema, no annotations), the description is minimally adequate but incomplete. It lacks context on behavioral traits (e.g., read-only nature, error cases) and doesn't explain what 'detailed information' entails in the return value. Without annotations or an output schema, the description should provide more guidance on what to expect from the tool's operation.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

The input schema has 100% description coverage, with the single parameter 'contact_id' documented as 'The Custify contact/customer ID'. The description adds no additional meaning beyond this, such as format examples or constraints. According to the rules, when schema coverage is high (>80%), the baseline score is 3 even without param info in the description, which applies here.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose4/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description clearly states the verb ('Get') and resource ('detailed information about a specific Custify contact'), making the purpose unambiguous. It distinguishes this tool from siblings like 'get_contacts' (plural) by specifying retrieval of a single contact by ID. However, it doesn't explicitly contrast with other sibling tools that might also retrieve contact-related data, preventing a perfect score.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines2/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

The description provides no guidance on when to use this tool versus alternatives. It doesn't mention prerequisites (e.g., needing a contact ID), exclusions, or comparisons to siblings like 'get_contacts' (which likely lists multiple contacts) or 'search_accounts' (which might involve contacts indirectly). Without such context, an agent must infer usage from the tool name alone.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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