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ctm-multi-mcp

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by CTMJSON

reports_series

Retrieve time-series call counts aggregated by dimension across sub-accounts to analyze call volume patterns and trends.

Instructions

Get time-series call data aggregated by dimension across sub-accounts.

Uses the CTM Reports Series API to return call counts broken down by the requested dimension. This is the most flexible reporting endpoint — supports 40+ dimensions for slicing call data.

Required: start_date, end_date (ISO format, e.g. 2026-01-01) by: dimension to aggregate on (use reports_series_dimensions for the full list) interval: time granularity — hour, day (default), month, year

If the response comes back empty (items=0), the output includes the envelope keys so the request can be debugged without checking server logs.

Known limitation: this endpoint occasionally returns items=0 even for accounts with known call volume. When it works it's server-side fast; when it doesn't, fall back to call_disposition_report for the same data (client-side aggregation, works reliably).

Optional filters: direction: inbound, outbound, form, msg_inbound, msg_outbound multi_tracking_numbers + operator: filter by tracking number IDs multi_receiving_numbers + operator: filter by receiving number IDs ring_time/talk_time/duration + operator: filter by time thresholds multi_tags + operator: filter by tag names Operators: includes, excludes, less_than, less_than_equal, greater_than, greater_than_equal, equal

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
byNosource
durationNo
end_dateNo
intervalNoday
directionNo
ring_timeNo
talk_timeNo
multi_tagsNo
start_dateNo
account_idsNo
account_statusNo
duration_operatorNo
ring_time_operatorNo
talk_time_operatorNo
multi_tags_operatorNoincludes
multi_tracking_numbersNo
multi_receiving_numbersNo
multi_tracking_numbers_operatorNoincludes
multi_receiving_numbers_operatorNoincludes

Output Schema

TableJSON Schema
NameRequiredDescriptionDefault
resultYes
Behavior4/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

With no annotations provided, the description carries full burden. It discloses a known limitation (intermittent empty responses), explains that debug envelope keys are included when items=0, and compares server-side vs client-side behavior. This exceeds typical disclosure, though it doesn't mention auth or rate limits.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness4/5

Is the description appropriately sized, front-loaded, and free of redundancy?

The description is well-structured with labeled sections (Required, Optional filters, Known limitation) and front-loads the main action. It's longer than average but each sentence adds operational value, and there's no repetition or filler.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness4/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

For a complex 19-parameter tool with no annotations, the description covers the core functionality, required parameters, optional filters, operators, debugging behavior, and fallback. The output schema exists, so return-value documentation isn't necessary. Minor omissions like auth/rate limits keep it from a 5.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters4/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema coverage is 0%, so the description compensates by grouping the 19 parameters into required, optional filters, and operators. It explains the by dimension (referring to reports_series_dimensions), interval granularity, and lists all operators. However, it doesn't individually describe account_ids/account_status, which are less self-evident.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description opens with a specific verb+resource+scope: 'Get time-series call data aggregated by dimension across sub-accounts.' It further distinguishes itself from siblings by calling it 'the most flexible reporting endpoint' and explicitly mentions a fallback to call_disposition_report, making its purpose unambiguous.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines5/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

The description clearly states required parameters (start_date, end_date, by, interval) and provides explicit guidance on when to use an alternative: 'fall back to call_disposition_report... works reliably.' This gives the agent concrete conditions for use versus a specific sibling tool.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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