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ctm-multi-mcp

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by CTMJSON

list_contacts

Retrieve contacts from multiple sub-accounts with filters for name, email, phone, and status, using automatic pagination to capture all matching contacts.

Instructions

List contacts across sub-accounts.

Filter by name, email, or phone number substring match.

Fetches up to max_items contacts per account, paging automatically (CTM caps per_page at ~100, so this walks as many pages as needed rather than returning just the first one) — raise max_items for accounts with a large contact list; a truncation warning is included if any account had more than max_items.

Defaults to active sub-accounts only. Pass status="archived", "canceled", "paused", or "all" to include others.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
emailNo
phoneNo
statusNo
per_pageNo
max_itemsNo
account_idsNo
name_containsNo

Output Schema

TableJSON Schema
NameRequiredDescriptionDefault
resultYes
Behavior5/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

With no annotations provided, the description fully discloses key behaviors: automatic paging, the CTM per_page cap, max_items truncation with a warning, defaulting to active sub-accounts, and allowed status values. This goes well beyond a basic list operation and gives the agent a solid understanding of side effects and limits.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

The description is structured into clear, purposeful sections: purpose, filters, pagination behavior, and status defaults. Every sentence adds value without fluff, making it concise yet informative.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness4/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

Given the tool has 7 parameters and no annotations, the description is quite comprehensive, covering filters, pagination, truncation, and status handling. The output schema exists, so return values are already covered. The only notable omission is the account_ids parameter, which prevents a perfect score.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters4/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

The schema has 0% description coverage, so the description must compensate. It explains the name, email, and phone filters, the per_page and max_items usage, and the status enum values. However, it does not explicitly describe the account_ids parameter, leaving a minor gap in an otherwise strong compensatory effort.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description starts with 'List contacts across sub-accounts,' which uses a specific verb (List), defines the resource (contacts), and clarifies the scope (across sub-accounts). This clearly distinguishes it from siblings like get_contact (single contact) and list_sub_accounts (accounts).

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines4/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

The description provides clear context on filtering (name, email, phone), pagination behavior, and status defaults. It explains how to adjust scope with status values, but it does not explicitly discuss when to use this tool versus alternatives like get_contact. This aligns with 'clear context, no exclusions,' meriting a 4.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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