assign_agent_group
Assign a contact's chat to a specific agent group, rerouting the conversation for appropriate handling.
Instructions
Assign a contact's chat to an agent group. user_ns from find_contact;
agent_group_id from list_agent_groups. Write: reroutes the conversation.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| user_ns | Yes | ||
| agent_group_id | Yes |