assign_agent
Route a contact's chat to a chosen human agent, ensuring conversations receive personal follow-up. Provide user_ns and agent_id to transfer the conversation.
Instructions
Assign a contact's chat to a human agent. user_ns from find_contact;
agent_id from list_agents. Write: reroutes the conversation.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| user_ns | Yes | ||
| agent_id | Yes |