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Analog-Labs

Firestarter MCP Server

by Analog-Labs

firestarter_disputes

Destructive

Open, review, and resolve disputes on orders you bought: file claims for non-receipt, damage, or wrong items, post evidence, accept or counter offers, withdraw, or escalate.

Instructions

For BUYERS: open, check, and resolve disputes on orders the user BOUGHT. Use this whenever a buyer asks 'is there a dispute on my order?', wants to open a dispute (item never arrived, arrived damaged / wrong / not as described), or needs to respond to one — post a note or photo, accept / reject / counter the seller's partial-refund offer, withdraw, or escalate to Firestarter. Call with NO arguments to list the buyer's disputes; pass an order's execution_id (exec_…) to check whether THAT order has a dispute; pass a dispute_id (disp_…) to see the full thread. This is the BUYER side — for disputes on orders the user is SELLING, use firestarter_seller_disputes instead.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
typeNoFor 'open': the category of problem. Use 'not_received' when the order never arrived. Defaults to 'not_as_described'.
actionNoWhat to do. OMIT to list the buyer's disputes, or to view one (pass dispute_id, or execution_id to look up the dispute on that order). 'open' = file a new dispute (needs execution_id + reason). 'message' = post a note and/or photo to the thread (needs dispute_id or execution_id, plus message and/or image_urls — pass a photo's URL, never rebuild it as base64). 'accept' / 'reject' = respond to the seller's split offer (offer_id optional — defaults to the latest pending seller offer). 'counter' = propose your own split (needs buyer_pct + seller_pct). 'withdraw' = drop the dispute. 'escalate' = ask Firestarter to review.
reasonNoFor 'open': what went wrong, in the buyer's words (e.g. 'Package never arrived, tracking stuck for two weeks'). Also used as the optional note on a 'counter' or 'escalate'.
messageNoFor 'message': the text to post to the dispute thread.
offer_idNoFor 'accept' / 'reject': the specific offer id to respond to. Omit to act on the latest pending seller offer.
buyer_pctNoFor 'counter': the percent YOU (the buyer) would be refunded. buyer_pct + seller_pct must equal 100.
dispute_idNoDispute id (disp_…). Identifies which dispute to view or act on for message / accept / reject / counter / withdraw / escalate.
image_urlsNoFor 'message': evidence photos the buyer already has, as public https URLs. THIS IS THE ONE TO USE when a photo is attached in the conversation — pass its URL straight through. Never fetch an image and rebuild it as a base64 data-URI to fill image_base64: a photo is far too large to survive being printed into a tool call, which is why attaching used to fail. Up to 5.
seller_pctNoFor 'counter': the percent the seller keeps. buyer_pct + seller_pct must equal 100.
execution_idNoOrder / execution id (exec_…). Required for 'open'. With no action, pass this to check whether a specific order has a dispute. May also stand in for dispute_id on actions — the dispute on that order is looked up.
image_base64NoFor 'message': an evidence photo as a base64 data-URI ('data:image/jpeg;base64,…'). Only for an image you genuinely hold as raw bytes and small enough to inline — if you have a URL for it, use image_urls instead.
Behavior4/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

Annotations already declare readOnlyHint=false and destructiveHint=true, lowering the burden. The description adds meaningful behavioral context beyond that: it explains what each action does ('withdraw' = drop the dispute, 'escalate' = ask Firestarter to review), which behaviors change state, and the operational pitfall that images must be passed as public URLs rather than base64 because a photo 'is far too large to survive being printed into a tool call.' It does not, however, fully describe response structure or side effects such as rating impacts, so it stops just short of 5.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness4/5

Is the description appropriately sized, front-loaded, and free of redundancy?

The description is a single dense paragraph, but every sentence earns its place: audience, triggers, invocation patterns, and the sibling alternative. The key scoping statement (buyer side) is front-loaded. It is long, but the length is justified by 11 parameters and 8 actions; only a modest amount of tightening could remove without losing signal.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness5/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

For a complex tool with 11 parameters, 8 actions, and no output schema, the description covers the full decision space: when to call, what to pass for each use case, which parameter combinations are valid, and what the user is expected to see (list of disputes, status of one order, or full thread). An agent has everything needed to select, compose, and invoke the tool correctly.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters4/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema coverage is 100%, so the baseline is 3. The description genuinely adds beyond the schema by documenting the calling idioms: how the tool behaves with no arguments, how execution_id can look up a dispute, and how execution_id can stand in for dispute_id on action parameters. The 'never rebuild it as base64' guidance in the description foreshadows and reinforces the schema's image_urls note, adding operational meaning the schema alone would not convey.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description opens with a specific verb-plus-resource statement: 'open, check, and resolve disputes on orders the user BOUGHT.' It sharply differentiates itself from firestarter_seller_disputes by naming the sibling and stating 'This is the BUYER side,' so an agent can distinguish the two without needing to inspect their schemas.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines5/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

Provides explicit triggers ('Use this whenever a buyer asks...') with concrete examples like 'item never arrived, arrived damaged / wrong / not as described'), enumerates the exact actions available (post a note, accept/reject/counter, withdraw, escalate), and gives a clear exclusion: 'for disputes on orders the user is SELLING, use firestarter_seller_disputes instead.' The when and when-not guidance is complete.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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