grok-api-mcp

# FAQ - General Frequently asked questions by customers. For product-specific questions, visit: - [FAQ - xAI API](./faq-api-console.md) - [FAQ - Grok Website / Apps](./faq-grok-website.md) ## About xAI ### What is xAI? xAI is an AI company that builds Grok, a flagship AI model designed to deliver truthful, insightful answers. ### What is Grok? Grok is xAI's AI assistant available through: - The Grok website and apps (consumer) - The xAI API (developers) ## Products ### What products does xAI offer? - **Grok**: AI assistant (web, mobile apps) - **xAI API**: Developer API for integrating Grok - **Grok Business**: Team/enterprise Grok access - **Grok Voice**: Real-time voice conversations ### What's the difference between Grok and xAI API? - **Grok**: Consumer product at grok.com - **xAI API**: Developer product for building applications Billing is separate for each. ## Security ### Is xAI affiliated with any cryptocurrency? **No.** xAI is not affiliated with any cryptocurrency. We are aware of scam websites unlawfully using the xAI name and logo. Always verify you're on official xAI domains: - grok.com - x.ai - docs.x.ai - console.x.ai ### How do I report a scam? If you encounter a scam using xAI's name, please report it to security@x.ai. ## Data & Privacy ### How does xAI handle my data? Review xAI's privacy policy at x.ai/privacy for detailed information. ### Is my data used for training? Different policies apply to different products. Check the specific product's terms of service. ### Where is my data stored? xAI operates data centers with appropriate security measures. Enterprise customers may have data residency options. ## Support ### How do I contact support? - Email: support@x.ai - Documentation: docs.x.ai ### What are support hours? Support is available during business hours with varying response times based on issue severity. ### Is there enterprise support? Yes, Enterprise customers have access to dedicated support channels. ## Service Status ### How do I check if xAI services are operational? - Status page: https://status.x.ai - RSS feed: https://status.x.ai/feed.xml ### Where do I report outages? If you experience issues and the status page shows operational, contact support@x.ai. ## Legal ### Where can I find terms of service? Visit x.ai/terms for terms of service. ### Where is the privacy policy? Visit x.ai/privacy for the privacy policy. ### Do you have a bug bounty program? Contact security@x.ai for information about security disclosures. ## Careers ### Is xAI hiring? Check x.ai/careers for open positions. ## Press & Media ### How do I contact xAI for press inquiries? Contact press@x.ai for media inquiries. ## Regional Availability ### Is xAI available in my country? xAI services are available in most countries. Some features may have regional restrictions. ### Are there regional endpoints? Yes, the API supports regional endpoints. See [Regional Endpoints](./regions.md) for details.