create_ticket
Submit support requests to FitSlot by creating tickets with title, description, priority level, and user identification for issue resolution.
Instructions
Create a new support ticket in the FitSlot system
Input Schema
TableJSON Schema
| Name | Required | Description | Default |
|---|---|---|---|
| title | Yes | ||
| description | Yes | ||
| priority | Yes | ||
| userId | Yes |
Implementation Reference
- src/tools/ticket.tools.ts:13-85 (handler)Full implementation of the 'create_ticket' MCP tool, including description, Zod input schema, and execute handler that performs validation and delegates to the API service.create_ticket: { description: 'Create a new support ticket in the FitSlot system', parameters: z.object({ title: z.string().describe('Title of the ticket'), description: z.string().describe('Detailed description of the issue or request'), priority: z.enum(['low', 'medium', 'high', 'urgent']).describe('Priority level of the ticket'), userId: z.string().describe('ID of the user creating the ticket') }), execute: async (args: { title: string; description: string; priority: string; userId: string; }) => { try { logger.info('Creating new ticket', args); // Validate inputs validateNotEmpty(args.title, 'Title'); validateNotEmpty(args.description, 'Description'); validateNotEmpty(args.userId, 'User ID'); validateEnum(args.priority, TicketPriority, 'Priority'); const ticket = await apiService.createTicket({ title: args.title, description: args.description, priority: args.priority as TicketPriority, userId: args.userId }); return { content: [ { type: 'text', text: JSON.stringify( { success: true, message: 'Ticket created successfully', ticket: { id: ticket.id, title: ticket.title, status: ticket.status, priority: ticket.priority, createdAt: ticket.createdAt } }, null, 2 ) } ] }; } catch (error) { logger.error('Failed to create ticket', error); return { content: [ { type: 'text', text: JSON.stringify( { success: false, error: error instanceof Error ? error.message : 'Unknown error' }, null, 2 ) } ], isError: true }; } } },
- src/index.ts:60-68 (registration)Registration of the ticket tools (including create_ticket) into the allTools object, which is used by the MCP server's ListTools and CallTool request handlers.const ticketTools = createTicketTools(apiService); const chatbotTools = createChatbotTools(chatbotService); const pdfTools = createPDFTools(pdfService); const allTools = { ...ticketTools, ...chatbotTools, ...pdfTools };
- Helper method in FitSlotAPIService that handles the actual HTTP POST request to create a ticket on the backend API.async createTicket(request: CreateTicketRequest): Promise<Ticket> { try { const response = await this.client.post<Ticket>('/api/tickets', request); logger.info('Ticket created successfully', { ticketId: response.data.id }); return response.data; } catch (error) { logger.error('Failed to create ticket', error); throw error; } }
- src/types/index.ts:43-48 (schema)TypeScript interface defining the request shape for creating a ticket, used by the API service and tool handler.export interface CreateTicketRequest { title: string; description: string; priority: TicketPriority; userId: string; }
- src/types/index.ts:18-22 (schema)Enum defining valid priority values for tickets, used in schema validation.export enum TicketPriority { LOW = 'low', MEDIUM = 'medium', HIGH = 'high', URGENT = 'urgent'