Cisco CX Cloud MCP Server

Instructions

Implementation Reference

• src/index.ts:331-345 (handler)

  Handler for the get_field_notices tool: validates customerId input, calls makeApiCall to the /product-alerts/field-notices endpoint, and returns JSON-formatted response as text content.

  case "get_field_notices": {
    const customerId = args?.customerId as string;
    if (!customerId) {
      throw new Error("customerId is required");
    }
    const data = await makeApiCall("/product-alerts/field-notices", customerId);
    return {
      content: [
        {
          type: "text",
          text: JSON.stringify(data, null, 2),
        },
      ],
    };
  }

• src/index.ts:164-177 (registration)

  Registration of the get_field_notices tool in the tools array used for ListTools, including name, description, and input schema requiring customerId.

  {
    name: "get_field_notices",
    description: "Get field notices for a specific customer. Returns important product notifications and bulletins.",
    inputSchema: {
      type: "object",
      properties: {
        customerId: {
          type: "string",
          description: "The customer ID",
        },
      },
      required: ["customerId"],
    },
  },

• src/index.ts:167-176 (schema)

  Input schema for get_field_notices tool, defining customerId as required string.

  inputSchema: {
    type: "object",
    properties: {
      customerId: {
        type: "string",
        description: "The customer ID",
      },
    },
    required: ["customerId"],
  },